Case Study:
Delivering High-Impact
Upskilling Content for Coursera
Home | Case Study | Delivering High-Impact Upskilling Content for Coursera
Scaling Content. Powering Careers. Delivering Impact.
Since 2020, SureSkills has partnered with Coursera to design and develop world-class online learning experiences. Coursera works with industry leaders like Amazon, Meta, and Microsoft to deliver top-tier professional training, but scaling and maintaining high-quality content for a global audience isn’t simple. It takes deep expertise, seamless execution, and an agile approach—that’s where we come in.
The Challenge
Coursera needed a trusted content partner to address key challenges:
- Developing high-quality, engaging course content at scale while ensuring consistency.
- Managing the end-to-end production of specializations, skill certificates, and professional certificates.
- Collaborating with multiple industry partners to create training programs tailored to diverse audiences.
- Keeping course content updated and relevant in fast-moving industries such as technology and business.
- Delivering an efficient, scalable learning solution without increasing internal workload.
The Solution
When scale, quality, and speed matter, you need more than a vendor, you need a true partner. SureSkills delivers end-to-end learning solutions designed to fit Coursera’s exact needs, ensuring seamless execution at every stage.
- Content Design & Development
SureSkills assembled a team of learning architects, subject matter experts (SMEs), instructional designers (IDs), media professionals, and program & project managers. This team worked closely with Coursera and its partners to develop high-impact, engaging learning experiences. - End-to-End Learning Production
From conceptualization to final delivery, SureSkills managed the full production cycle for 25+ specializations, skill certificates, and professional certificates. Our process ensured seamless content integration aligned with Coursera’s platform and learning objectives. - Courseware Maintenance
Industries evolve, and so must learning content. SureSkills established a structured approach to content maintenance, ensuring that Coursera’s courses remain up-to-date, relevant, and engaging for learners worldwide. - Scalable Content Solutions
With an agile team and a flexible approach, SureSkills enabled Coursera to meet growing content demands without adding long-term internal overhead.
Results & Impact
Through its strategic partnership with SureSkills, Dell Technologies achieved significant improvements in its learning ecosystem:
-
Content at Scale: SureSkills has developed and maintained learning content that has reached hundreds of thousands of learners worldwide.
-
Faster Course Development: By leveraging a structured approach, SureSkills helped Coursera accelerate the production of professional training programs.
-
Seamless Industry Collaboration: SureSkills facilitated content production for top-tier industry partners, including Amazon, Meta, and Microsoft.
-
Better Learning Outcomes: Courses were built using top instructional strategies to boost engagement and retention.
-
Smarter Scaling: Coursera expanded its learning programs efficiently and cost-effectively while maintaining high-quality training.
SureSkills and Coursera are working together to help learners upskill and reskill faster, ensuring they stay ahead in a changing world. With a scalable, high-quality learning ecosystem, we streamline course creation, enhance engagement, and simplify content management—so Coursera can focus on delivering impact at scale.