We don’t just provide lab infrastructure. We manage the entire user experience, from login to certification, with reliable and secure delivery that supports your capability-building goals.
our Solutions
Cloud Labs
Real environments.
Real tools.
Ready to learn.
Cloud labs are more than a format—they’re the foundation of scalable, skill-based learning.
Kogneos delivers cloud-based lab environments that simulate real product usage in a fully managed, branded, and secure environment. Every lab is designed for technical accuracy, learner usability, and program longevity.
If you’re rolling out a certification, training partners, running a hackathon, or onboarding a technical audience, cloud labs are where learning becomes hands-on.
What is a Cloud Lab?
A cloud lab is a live, controlled workspace where users interact directly with your technology stack—within a browser. No setup required. No dependencies on local machines.
They’re ideal for:
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Guiding users through technical tasks
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Testing product knowledge in a real environment
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Demonstrating capability for certifications
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Supporting skill development with tracked outcomes
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Providing a safe space to experiment, learn, and fail without consequence
What We Handle (So You Don’t Have To)
We provide a complete managed service—from technical setup to live support. Here’s what’s included:
Lab Creation
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Lab design aligned to product workflows and desired outcomes
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Instruction guides written to your tone an audience
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Pre-configured environments with required tools, data, and access
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Scoring logic and completion validation
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QA and review loop before deployment
Maintenance and Updates
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Formal update process with version control
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Annual review of lab relevance and structure
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Ad hoc updates for API/product changes
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Bug reporting and issue mediation built in
Access & Identity
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Branded tenant creation (Qwiklabs, Helios, or custom)
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Bulk onboarding of users
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Optional ID validation and payment processing
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Certificate generation and progress tracking
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Secure access management and audit trails
Reporting & Insight
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Completion rates and scoring outcomes
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Drop-off points and engagement patterns
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User feedback collection
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Reporting tailored to program KPIs
End User Support
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Multi-channel support (chat, email, knowledge base)
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SLA-driven response windows
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Integration with your feedback or support systems
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Survey prompts post-completion
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Secure access management and audit trails
Built for Long-Term Use
Kogneos manages cloud labs across multi-year certification programs, event series, and partner initiatives. Our lifecycle model is built to support:
Program scale and audience growth
Product and platform changes
Multi-cert expansion
Language/localization rollouts
Ongoing lab optimization